| Archive for Renault Sport Club - South Africa www.renault-sport.co.za |
| jaxx182 |
Renault SA aims for '110 percent'Lets hope this is not just marketing talk!
http://www.motoring.co.za/index.php?fArticleId=5183405 |
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| PANTHER26 |
ITS JUST MARKETING | ||||
| Quinton |
I Kakked myself laughing when i saw this on the lady's shirt that helped me.
Her attitude stank!!!!! 
SO  RENSA
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| Cuzzen |
uhhhm..
And you Chaps took it Up with HQ....?  
Da Cuz 
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| Bats_197 |
would be fantastic if people could spell !!!
Quote : "SIGNATURE SANDERO: Renault staff from all over Soputh Africa have signed this Sandero as a commitment to the "110 Percent" service campaign. "  obviously the author didn't give his 110%
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| Bats_197 |
On a side note,
I've heard some really good things via the grape vine about Tim, He has no qualms about shaking things up a bit.. Its a positive initiative and I'm happy to give Renault the benefit of the doubt on this one for the time being... The first stage to improvement is identifying there is a problem and for them to acknowledge it publicly is fantastic ..  Well done Tim and Renault
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| Cuzzen |
not a "spellin" mastake by bru".. It can like 2 B a "Double Key hit" look where is da O and da P on ya keyboard....
Not Kewl taht it want frew like dat in eny case..... That was just for U my bru....
Da Cuz
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| Cuzzen |
110% Initiative
Batman I agree wiff U matey.. The problem with running a Service Improvement Initiative...is , you get MANY of THESE..... 
But. Instead of TAKING THINGS UP WITH THE RELEVANT authorities we do this...  .WITH EACH other. under under our breath.... &^% X,Y,Z...
1.) If you are not happy with the issue. Tell a service advisor... 2.) If You are NOT happy with his assistance/feedback. Talk to a Service Manager... 3.) If U R not happy with his feedback...Talk to da DP.... 4.) If You are Not happy with His feedback... Talk to Customer Care and require/enquire that the area Manager (for said) Dealer/Site Get back to you telephonically/in writing.... As South Africans, we are a VERY Complacent Society, we will moan and Bicker amongst each other about "bad service" but rarely take the time to Put in writing to the relevant authorities..... Why..? Twofold: 1.) We are to LAZY..... 2.) We believe Nothing will come of it... So. Now, I say Again, why not first of all Commend RENSA for their initiative. and Then Put dem to da test.....?
Now...I hear You all say... But then my Cuz Mark, if I put them to they test...AND they Fail "so much for their "110"% initiative.... … If you approach the matter from that ANGLE… you have missed the point right from the onset….
Sup Sup…. Just My Humble Opinion.. like Dr. Phill says..”Do not substitute My Judgement with your own”…and “How is it working for you….?” Peace out... Da Cuz 
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| FuzzRS |
Re: 110% Initiative
You know, i've had experience if not personally but then from my immediate family with regards to auto companies and their kuk service. from BMW respraying a yellow k1200 bike to blue, coz we wanted a blue one, and with chrysler taking 3 months to book me a service only to have no idea about the booking the day before... i mean really, its not acceptable, and unfortunately as it has been stated many times before, renault has got their foot deep in that shite!!! the point im eventually getting to, is they are doing summing about it... sum1, sumwer has realized the kuk, and that oke is doing summing about it! as Cuz says...put them to the test, now they have no excuse, they know we testing them and lets see if they perform.... at the end of the day, we wont be surprised if they fail us again.... lastly, we all know, and all of us do it...and thats b!tch and moan to everyone else and do f@#k all wen the talking needs to be done.... well, i trully believe that this is the oppertunity, and further more i believe that if we dont say summing, we not gonna help them make it better! cummon guys, Renault built all of our babies, lets give 'em a chance, even if its the last chance they get from some.... Peace dude's FuzzRS 
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| Daleen |
Please define "customer service". It depend on what angle you look at it.
I bought a front and back set of mudgards for my Sandero. The guy who ordered the spares placed the right order (with different part numbers), but when it was delivered it was 2 front sets. He signed for the wrong stuff (not checking). The salesman appologised for the mess up. I had to take my car back twice to get the mudgards fitted. I prefer a mudgard on my car as so much sand and dirt is laying on the roads here. |
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